cbaee's Complete Terms & Conditions
Please read these terms carefully before using the cbaee platform — they define the rights and responsibilities of both you and us.
The terms and conditions described on this page apply to you from the moment you register on the cbaee platform. Continuing to use the platform means you have fully accepted these terms.
cbaee is an online gaming and betting platform operated for users in Bangladesh. This document defines the legal relationship between cbaee and you. Please read each clause carefully. If you have questions about any clause, contact our support team.
Membership & Eligibility Requirements
1.1 Age Requirement
You must be 21 years of age or older to participate on the cbaee platform. Opening an account for minors is strictly prohibited. If any user registers by providing a false age, cbaee reserves the right to immediately close that account and forfeit all associated balances.
1.2 Single Account
Each person may operate only one cbaee account. Creating multiple accounts under the same person's name, or opening an account using someone else's identity, is strictly prohibited. If this rule is violated, all associated accounts will be suspended.
1.3 Providing Accurate Information
You must provide true, accurate, and complete information at the time of registration. If any account information changes, you are required to update it promptly. Providing false information may result in account closure and suspension of withdrawals.
1.4 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Giving any third party access to your account or sharing your account is prohibited. If you suspect any unauthorized use of your account, notify the cbaee support team immediately.
Deposits, Withdrawals & Payment Policy
2.1 Accepted Payment Methods
cbaee currently supports the following mobile financial services:
- bKash
- Nagad
- Rocket (Dutch-Bangla Bank's mobile wallet)
- Upay
2.2 Minimum Deposit & Withdrawal
The minimum deposit amount for each method is ৳300 and the minimum withdrawal amount is ৳800. No transactions below these amounts will be processed.
2.3 Withdrawal Timeframe
Approved withdrawals generally reach your mobile wallet within 30 minutes to 3 hours. Slight delays may occur in some cases due to the verification process or technical reasons.
2.4 Withdrawal Conditions
Before submitting a withdrawal request, ensure that your account identity verification is complete and any applicable wagering requirements have been met. cbaee reserves the right to request additional verification for suspicious transactions.
Bonuses & Promotional Offers
3.1 Welcome Bonus
New members receive a 100% match bonus on their first deposit, up to ৳10,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳22,000 → bonus capped at ৳10,000 → total balance ৳32,000
3.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 10 = after placing ৳10,000 in bets, winnings from the bonus can be withdrawn.
3.3 General Bonus Terms
- Bonuses may only be used on games within the cbaee platform.
- Multiple bonuses cannot be active at the same time unless cbaee specifies otherwise.
- Bonus balance cannot be withdrawn directly — it becomes withdrawable only after wagering requirements are completed.
- cbaee reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or manipulation is suspected, the account may be placed under investigation.
VIP Program & Weekly Cashback
Based on regular play on cbaee, members can advance through four VIP tiers. Weekly cashback benefits are available at each tier:
Bronze — up to 0.2% weekly cashback
Silver — up to 0.5% weekly cashback
Gold — up to 0.8% weekly cashback
Platinum — up to 1.0% weekly cashback
Your VIP tier is determined by your overall activity on the platform. Staying regularly active allows you to advance to higher tiers over time. The detailed terms related to cashback may be updated by cbaee from time to time.
Prohibited Activities & Conduct
The following activities are strictly prohibited on the cbaee platform:
- Money laundering or transacting with illegal funds.
- Operating an account through manipulation, fraud, or deceptive methods.
- Using software, bots, or automated systems to play games.
- Operating multiple accounts by the same person to gain bonus benefits.
- Attempting to interfere with or exploit vulnerabilities in the platform's security systems.
- Harassing or threatening other users.
- Operating an account on behalf of a minor.
If any of the above rules are violated, cbaee may suspend or close the account and forfeit all balances without prior notice. Relevant authorities may also be notified if necessary.
Responsible Gaming & Self-Limits
cbaee believes that gaming is a form of entertainment and should never disrupt other areas of life. We treat responsible gaming as our highest priority.
6.1 Self-Limit Features
You can set deposit limits, session time limits, or a temporary cooling-off period on your own account if you wish. Contact our support team to use these features.
6.2 Self-Exclusion
If you feel that gaming is getting out of your control, you can apply for Self-Exclusion. This allows your account to be closed for a specified period or permanently. We respect and support this decision.
For more details on responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
cbaee takes the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep transactions and data transfers secure.
The information you provide is used only for account management, payment processing, and service improvement. We do not sell your information to third parties without your consent. For more details, please read our Privacy Policy page.
Service Availability & Disruptions
8.1 Service Continuity
cbaee strives to keep the platform running at all times. However, temporary disruptions may occur due to maintenance, technical issues, or unforeseen circumstances. cbaee will not be held liable for such interruptions, but will make every effort to restore service as quickly as possible.
8.2 Changes to Games & Offers
cbaee reserves the right to change its game catalog, features, or offers at any time. Users will be notified in advance of such changes where possible, but changes may also occur without prior notice in urgent situations.
8.3 Technical Errors
If a technical error in a game result or transaction produces an abnormal outcome, cbaee reserves the right to void or correct that round. Rewards given under suspicious circumstances may not be honored.
Customer Support & Contact
The cbaee customer support team provides service in both Bengali and English, 7 days a week, 24 hours a day. Contact channels:
Live Chat: Instant support via direct chat on the platform
Email: [email protected]
For any complaints or disputes, please contact our support team first. We are committed to resolving issues as quickly as possible.
Changes to Terms & Their Effect
cbaee reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via the platform or at their registered email address.
Continuing to use the platform after any changes means you have accepted the revised terms. You are therefore advised to review this page regularly.
If any one clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in effect. In the event of a dispute regarding any matter in this agreement, both parties will attempt to resolve it through discussion.
Ready to join cbaee?
Once you have finished reading the terms, log in and start playing today.
Log in to cbaee